In 2021, the Centers for Medicare and Medicaid Services began updating the customer-facing homepage and relevant linked pages on Medicare.gov. When we compared screenshots from 2021 to the same webpages in 2022, we noticed substantial improvements in clarity, stylization, ease of navigation and readability. Click through our slide deck to see the biggest changes from year to year.
As Medicare marketers, we pay close attention to the rapid growth of Medicare Advantage plans, and dual-eligible special needs plans (D-SNPs) are on the rise. The number of D-SNPs on the market rose 16.4% to 703 plans in 2021, and data from the Centers for Medicare and Medicaid Services shows enrollment rose by 22% YoY to more than 4 million at the start of 2022. In light of this substantial growth, Medicare marketers should read our blog for notable trends and statistics about the D-SNP market and dual eligible prospects.
One trend that we pay close attention to is the continued growth in popularity of dual-eligible special needs plans (D-SNPs) for both for payers and dual eligible beneficiaries. As payers continue to be interested in managing the care of the growing dual-eligible population, we wanted to look at how these plans marketed their benefits to prospects over the past calendar year.
Each year at Media Logic, we look at overall enrollment numbers to see which health insurers had substantial gains during the Annual Election Period (AEP) and their direct mail marketing efforts.
The concept of "payvider" is not a new one the industry has tested and launched value-based partnerships between payers and providers for many years. We explore the payvider trend within the Medicare space, what these models look like and what's to come.
While some of us are still processing 2020, it's hard to believe that 2021 is coming to a close! A look at our top healthcare marketing blogs from the last 12 months reveals marketers' keen interest in marketing content about Medicare, New-to-Medicare, D-SNP and trends related to the 60-65+ demographic.
Preheat marketing helps Medicare Advantage (MA) plans build relationships and trust with prospects. The Media Logic Healthcare Team keeps a close eye on messaging strategies used during this critical time of year. We compiled direct mail samples and found a few common themes.
The perception that Medicare consumers are uncomfortable using technology is definitely a thing of the past. Recent survey findings show older adults view and use technology. We provide some key takeaways for health plans from both a marcomm and product perspective.
In year four of our Senior Media Habits Study, we look at what types of media gained momentum, caused disruption and have become part of everyday life for seniors since the COVID-19 pandemic began.
In-person, face-to-face Medicare sales meetings and health insurance seminars were understandably in low demand during last year's AEP. However, we expect in-person interaction channels to make a comeback during this year's AEP.