How Media Logic Stays Ahead of the Curve in Direct Marketing

At Media Logic, direct marketing is part of our DNA — and staying ahead of industry trends is key to delivering exceptional results for our clients. That’s why we recently convened for our first Direct Marketing Symposium — a collaborative event designed to inspire, inform, and innovate.
The most recent gathering brought together 25 Logicians across several departments — from project managers and account leads to creative directors and designers.
“The Symposium helps ensure we are all aware of current trends and best practices that can inform future work and improve our clients’ DM performance,” says Nicole Johnson, Group Director, Financial Services Practice Lead.
In the weeks leading up to the session, team members were tasked with independently gathering examples of unique mail packages and email designs, as well as insightful articles and compelling data points. The result: a rich, cross-disciplinary conversation about the evolving landscape of direct marketing.
At March’s symposium, we spotlighted a range of tactics and insights making waves in the industry — some new, some resurging:
- The expanding use of QR codes and how strategic placement and value-added content can maximize engagement.
- Dimensional mailings that quite literally break through the clutter, offering tactile experiences that stand out in a crowded mailbox.
- A return to tried-and-true tactics like tip-on cards, stickers and oversized envelope windows, proving that traditional formats still pack a punch.
- The impact of digital fatigue that finds audiences increasingly welcoming direct mail as a tangible, less saturated channel.
- The increasing use of AI to assist with audience targeting, creative testing, and campaign development.
Team members also explored the importance of personalized and immersive content, including augmented reality (AR), 3D elements and dynamic QR code destinations. We also took a look at email and discussed the rising interest in engagement devices like infographics and personalized video that link to rich landing page experiences.
The team also examined the strategic value of cross-channel campaigns — using direct mail and email in tandem to extend reach, boost recall, and drive action across multiple touchpoints.
By bringing together a diverse set of thinkers and creators, the Direct Marketing Symposium gives us the space to learn from one another, analyze what’s happening in the market, and generate fresh ideas for client campaigns.
“It’s a great opportunity to exchange inspiration, challenge assumptions, and ensure our work continues to set the bar in the world of direct marketing,” says David Wilson, Senior Creative Director.
Have questions about what’s trending in direct marketing? Or want to explore how our strategic process can support your next campaign? Reach out to Media Logic today.