Direct Mail Still Delivers for Financial Services: Key Takeaways from the Lob 2025 State of Direct Mail Report
Direct mail is thriving in the financial services industry, outperforming digital channels in ROI, retention, and engagement. Explore key insights from the Lob 2025 State of Direct Mail report, including trends in personalization, automation, and omnichannel integration.








The social web is driving a revolution. But it is not the fact that we can now communicate with customers and prospects socially that defines this revolution. It is the fact that we can now collaborate with customers and prospects... as well as with business colleagues, marketing partners, and advocates socially.
In her excellent recent article for Advertising Age, Kunur Patel outlined the struggles big-name social media pioneers have faced trying to implement effective social media content creation and approval processes.
One of the companies, Ford, stumbled on something really remarkable.