Inside the Medicare Conversation Agent We Built for Geisinger
A look at the three-layer design, ongoing stewardship and strategic choices behind an AI-powered tool built for AEP 2027 pre-heat.
PayForward, an innovative health tech specializing in streamlining healthcare benefits administration, had built their success on the power of program customization and one-on-one consultations. Knowing that a new website would help expand their reach and increase the awareness of their services, they turned to Media Logic to create a digital experience that would not only establish greater credibility with prospects but also serve as a gateway to their comprehensive approach.
We began with stakeholder interviews and a comprehensive competitive audit. This armed us with the knowledge we needed to create foundational brand messaging, an optimized site architecture, and an engaging content strategy.
Working closely with the PayForward team, the site content was created to educate prospects on their unique products and services while supporting the sales team’s strategy and optimizing lead generation efforts. The site itself was designed to be engaging and interactive, featuring a cohesive visual identity, custom-built animations, and built-in accessibility options for motion sensitivity. Throughout the build, our development team nimbly handled last-minute pivots to successfully bring the approved design to life.
The new website does more than showcase services – it establishes a cohesive brand foundation for PayForward, unifying their digital presence with existing sales collateral and spotlighting their unique value in healthcare payments. The result is a platform built to not only attract prospects, but to also fuel their next phase of growth.
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A look at the three-layer design, ongoing stewardship and strategic choices behind an AI-powered tool built for AEP 2027 pre-heat.
Media Logic's PersonaLAB™ is a new strategic tool that brings buyer personas to life to guide our team's creative and messaging development, shape media targeting and enable sales teams.
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