As part of payment card manufacturer CPI’s commitment to sustainability, they have developed Second Wave™ — a new type of payment card made with a core of recovered ocean-bound plastic.
CPI was looking to educate both prospects and customers about this new solution (and naturally, generate and nurture leads), so Media Logic developed the strategy, executed creative and managed printing and fulfillment for an integrated drip campaign. Driven by consumer preference expressed in research and a guided cadence of sequenced direct mail and email, the drip campaign directed recipients to unique landing pages. Each drop focused on a singular asset including low-lift resources like video and infographics, as well as a white paper, e-book and delivering a physical sample of the innovative card.
Recipients who didn’t respond were retargeted with reminders and new assets. Those who did demonstrate interest were connected directly with salespeople who then followed up personally to provide additional information.
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The resurgence of direct mail in financial services marketing has brought renewed challenges — and an evolution of tried-and-true tactics. As marketers seek to stand out in a crowded mailbox, incorporating tangible elements that engage the senses has become a key strategy. Here is a quick look at some emerging trends in direct mail that include many tried-and-true tactile engagement techniques.
Think of agentic commerce as having a super-smart personal shopper that never sleeps. These AI agents can learn a user's needs, preferences, budget, past purchase history, and then go out and do all the heavy lifting. This ranges from searching across various online marketplaces, evaluating products, reading reviews, comparing specifications, and even negotiating with sellers to secure the best possible price.
Financial service marketers - brace yourself - there has been a shift in how consumers discover, evaluate, and act on financial advice. FinTok, TikTok's thriving financial education community, has emerged as a primary source of financial guidance, with Sprout social reporting 71% of Gen Z and 68% of Millennials reporting that social media positively impacts their financial decisions. This isn't just another social media trend; it's a democratization of financial advice that's reshaping how entire generations approach money management, creating both unprecedented opportunities and challenges for banks, credit unions, and financial technology companies.
