As part of payment card manufacturer CPI’s commitment to sustainability, they have developed Second Wave™ — a new type of payment card made with a core of recovered ocean-bound plastic.
CPI was looking to educate both prospects and customers about this new solution (and naturally, generate and nurture leads), so Media Logic developed the strategy, executed creative and managed printing and fulfillment for an integrated drip campaign. Driven by consumer preference expressed in research and a guided cadence of sequenced direct mail and email, the drip campaign directed recipients to unique landing pages. Each drop focused on a singular asset including low-lift resources like video and infographics, as well as a white paper, e-book and delivering a physical sample of the innovative card.
Recipients who didn’t respond were retargeted with reminders and new assets. Those who did demonstrate interest were connected directly with salespeople who then followed up personally to provide additional information.
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Although Gen Zers are responsive to premium cards, various earning reports indicate that that they are also value-focused and eager to "do the math." To help justify steep annual fees, portfolio managers have focused on encouraging premium cardholders to take advantage of a barrage of statement credits, now often referred to as the new "coupon book."
Media Logic's PersonaLAB™ is a new strategic tool that brings buyer personas to life to guide our team's creative and messaging development, shape media targeting and enable sales teams.
