Is Your Health Plan’s Digital Marketing Flying Blind?
The signals your Medicare acquisition campaigns depend on are evolving. Third-party data isn't dead but using it well has gotten a lot more complicated.
Geisinger Health Plan strives to make healthcare simple, affordable and more accessible for its Medicare Advantage members across Pennsylvania — core beliefs that connect Geisinger to its community. Knowing that their community roots run deep, Media Logic worked with Geisinger to create a campaign that featured members talking about the benefits of their Geisinger Gold Medicare Advantage plan.
These testimonials were then integrated into every touch point of the campaign, including direct response television, radio and direct mail streams. We also focused on maximizing digital channels, including online ads, paid social and email, which allowed us to better target potential members with benefits that were relevant to them. Finally, we made sure each tactic within the campaign featured a consistent call to action, encouraging prospects to make a direct connection with a Geisinger Medicare educator.
By combining authentic stories with a hyper-targeted strategy, we were able to deliver tremendous results. At the end of the Annual Enrollment Period, our campaign had driven a higher lead quality and sales conversion rate, all while driving down the overall cost per lead. The Geisinger team was thrilled with the results — exceeding the campaign lead goal by 14% and the new member goal by an exceptional 18%.
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The signals your Medicare acquisition campaigns depend on are evolving. Third-party data isn't dead but using it well has gotten a lot more complicated.
Proprietary research doesn't just add texture. It adds distance from every competitor drawing from the same public sources. With the accessibility of AI tools, learning how to leverage them to give you an advantage is imperative.
Watch Media Logic Healthcare Group Director Josh Martin walk through exactly how we built AI-driven direct response tactics, what it produced, and where we're looking to test it next.