Media Logic worked with Visa to develop a strategic campaign for Wright Patman Congressional Federal Credit Union. With a goal of redefining the credit union’s market presence, we sought to increase their membership in underserved communities in the Washington, D.C. area.
After conducting a thorough review of competitor creative assets and a website audit, we developed a comprehensive digital strategy, including channel recommendations for paid and owned media, designed to position Congressional Federal Credit Union as a growing, modern banking partner for D.C. residents.
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Large Language Models (LLMs) are poised to transform websites from static digital readouts into dynamic, conversational experiences that adapt to each visitor's needs in real time. By enabling truly personalized 1:1 journey instead of predetermined segment paths, LLMs allow brands to deliver tailored responses through natural dialogue while maintaining strategic control over messaging and user engagement.
Nearly 25 million U.S. households remain unbanked or underbanked, representing a significant market opportunity for financial institutions willing to address the unique barriers these digitally engaged, financially active consumers face. Success requires more than marketing messaging—it demands transparent products, no-fee accounts, community partnerships, and actionable strategies that rebuild trust with populations disproportionately affected by traditional banking exclusion.
The 2025 Annual Enrollment Period brought widespread Medicare Advantage disruption, but the resulting consumer behavior wasn't universal. Media Logic's Josh Martin and Denise Carney-Jones break down what changed, why outcomes differed across markets, and how marketers can apply the right lessons when planning for AEP 2026.
