Tag: conversations

Even When People are to Blame, the Brand is Responsible

Preventing mistakes like the infamous Chrysler F-bomb

When an individual representing Chrysler tweeted a derogatory remark about Detroit, a city Chrysler is invested in promoting, there was someone to fire, and there was an agency to let go. Still, at the end of the day, the public holds the brand itself responsible for its social media streams. Chrysler will take the brunt of the impact. As a result of the controversy, social media marketing takes a bit of a beating, as well.

Social Media: Personal Authenticity = Marketing Authenticity

As someone keenly interested in the paradigm shift from traditional marketing to what we at Media Logic refer to as “modern marketing,” I recently had an insight from which others, in their pursuit of professional transformation, might benefit... It took an insightful blog post from Alexandra Samuel to shift my perspective. And, in the process, help make me a better modern marketer.

Gimme Some of That Old Spice Guy Magic

Gimme Some of That Old Spice Guy MagicWe all remember that famous “I’ll have what she’s having” scene in “When Harry Met Sally.” It spawned copycat marketing and mainstream conversation and humor for years since. So, it’s no surprise that we were recently told, “We want some of that Old Spice Guy stuff,” no less than four times, in a recent meeting with a company looking for a b2b social media strategy to capture some OSG-type magic.

Modern Marketing Manifested in Retail Design

Modern Marketing Manifested in Retail DesignWe have a Firestone Complete Auto Care Store across the street from our office here at Media Logic. They mainly sell tires and do some other car care maintenance. I hadn’t been in the store in a year or so, but this week I had to stop in to get my wiper blades replaced (I know, I should’ve gone to Pep Boys and saved $20, but I didn’t). Upon entering the store it was clear that the interior had been completely overhauled since my last visit. They did a really nice job. It was as if Firestone decided to tap the modern marketing ethos – facilitate conversation and establish authenticity – as their design inspiration.

Celebrating the Power of Social Media at Foursquare Day

Back in January, I wrote my first App Spotlight blog post here on Logical Juice, about Foursquare. Since then it has become one of the most popular apps available across all mobile platforms, and is now only days away from hitting the 1 million registered users mark. The popularity of the app gave rise to last week’s first annual Foursquare Day, the first globally recognized grass-roots celebration of the power of social media... And I was lucky enough to have received an invitation to join in the festivities.

Duck! Rabbit! Duck! Seeing Beyond the Social Ownership Illusion

Who owns social, anyway? It’s the question Pete Blackshaw asks in his insightful 4/12/2010 Ad Age article. Blackshaw does a wonderful job highlighting the dualities and absurdities (not to mention clichés) that emerge in any discussion of social ownership. I think these dualities emerge because what we have in social is one of those “duck/rabbit” or “vase/face” optical illusions which delight and frustrate us because, although we can see both things easily, our brains won't allow us to see both at the same time. "It's a duck! It's a rabbit! It's a duck!" It’s the same with social.

Putting Conversation at the Core

We are conversation-centric in theory… and in practice. We’re using social media to put collaboration and conversation at the core of our business. Are you?

“Cheer” Up! Even P&G GM Had Social Media Wrong

If you feel that you may have been dismissive about the marketing power of social media, "Cheer" up. Stem the "Tide" of negativity. I'm going to let you in on a little "Secret." Because, the reality is, many marketers shared this point of view. But perhaps none so famously as Procter & Gamble's Ted McConnell. Who's Ted McConnell?

The Proof in the (figgy) Pudding

This past December, we sent out a press release introducing the Media Logic Holiday “Card” as “the perfect social season’s greeting.” Looking back on it a month later, that sentiment seems to have been particularly apt. Not only was the whole project fun and entertaining for us to conceive and execute, but it also proved to be a really good example of something we’ve been talking a lot about – that thinking and acting social can generate real conversation and results. “Joyful Noise” generated a huge spike in online activity. Within two days, our Facebook page views jumped over 300%. And traffic to Media Logic’s website surged as well. People were not only enjoying the card itself, but also sticking around to learn more about the company that created it. Then, the second wave came.