Author: Vicki Venditti

American Express is Reinventing the Rewards Platform

American Express is Reinventing the Rewards Platform

In our on-the-go, constantly connected, mobile world where so much is at our fingertips, consumers have a new expectation of wanting things quickly, easily and in the moment. This expectation is challenging industries to look for new opportunities to engage consumers, opportunities that will meet an increasingly impatient society head on. One area that American Express is exploring has the potential to change the face of the credit card rewards platform by bringing an “on-the-go” approach to the current burn structure.

Top 5 Tips for a Successful Employee Sales Promotion

Top 5 Tips for a Successful Employee Sales Promotion

For financial services companies, branch and retail locations represent some of the best opportunities for employees to interact with customers. And these interactions provide the perfect opening for cross-selling additional products and services. So what makes for a successful employee promotion?