Author: Janet Hiser

Driving Response Through Analytics

blog_embaFew products set the marketing bar higher than EMBA programs from top business schools. In our work with the Johnson School at Cornell University, Media Logic helped the school extend its brand to more than 20 markets through an integrated conversation-centric marketing campaign. We employed a wide array of targeted media as well as automated communication that was used to spark a dialog with the school's admissions team. Key to the success of these campaigns was sophisticated web analytics that allowed us to track results, report them in real time and make continual refinements to the campaign. As a result, we were able to:

  • Reduce costs and improve ROI
  • Determine the best-performing media vehicles and re-allocate media dollars accordingly
  • Track performance by both market and media type
  • Track web conversion activities and paths
  • Keep Sales and Marketing teams fully connected
  • Systematize continual improvement
For example, we learned that both print and pay-per-click advertising delivered the best results in terms of cost per matriculant, while radio delivered "brand cover" for the program overall but did not drive applications or enrollments. The program saw 500% growth over a six-year period, the cost per enrollee was reduced dramatically, and in 2008 alone, ROMI was 802%.

Analytics Lead the Way

We recently developed a Mine & Dine report for one of our higher education clients, summarizing the analytics for a marketing microsite that was part of an integrated campaign. The report revealed some impressive results, including: Mine & Dine Report

  • The total number of unique visitors has increased 38% in the last quarter. Most of these are first-time visitors, an indication that our efforts are continuing to drive interest and response.
  • Prior to the campaign, there was almost no traffic from organic search, now it represents a significant source of traffic. We've also recommended to the client to make small tweaks to the copy or the features on the home page of the site. This would indicate to search engines that there is "fresh content" and would raise its presence in organic search.
  • We were able to track visitors by geography and make recommendations for future geo-targeted advertising.
  • The overall conversion rate on the site is nearly 7% as compared to 2-3% industry averages for sites of similar size, so we are clearly giving prospects what they are looking for.
With this type of information, Media Logic and the client will now be able to make strategic marketing decisions grounded in data.

Conversation to Action: A New Look at Student Recruitment

Conversation to Action: A New Look at Student Recruitment – White PaperYou know how hard the situation is… whether you are in marketing or in recruitment. Resources are scarce. And prospects are harder to convert. Read The Light at the End of the Funnel: Recruiting the Stealth Applicant to find out how colleges and universities can use those scarce resources to attract and convert top prospects by being conversation-aware and taking advantage of the full spectrum of media opportunities – including social media.

EMBA Programs and Social Media

Executive MBA programs are growing increasingly popular among students, recruiters, and university administrators. But these off-site, at-a-distance and weekends-only programs come with one critical drawback: little (or no) campus time.

From Many Houses to One

25332-0099_cornell_eng Cornell University’s College of Engineering's previous marketing of its Masters of Engineering programs had been limited and fractured. Media Logic developed a solution that could – for the first time – leverage the collective strength of Cornell’s M.Eng. programs while establishing a framework for capturing and nurturing qualified leads.

What We’re Hearing On the Streets

We recently offered a “social media audit” to our higher education clients - a customized assessment of their current social media efforts, those of their competitors and some initial recommendations on next steps. Many were surprised to learn that their competitors were actively using social media to, for example, create communities of accepted students, thereby impacting yield.

Cornell CCE Celebration: An Opportunity to Impact the Conversation

We’ve been having a great time working with one of our newest clients, Cornell Cooperative Extension, to help it prepare for its 100th anniversary celebration in 2011. Our partnership with CCE started with the development of a theme and messaging to excite internal audiences and the community at large about Cooperative Extension’s future priorities. Since then, we have launched a microsite, which will help lead the anniversary celebration.