Balancing brand and best practices to drive acquisition and usage.

In an effort to optimize card engagement, Toyota and ADS, in alliance with Visa and Media Logic, embarked on a four-stage mission to improve their co-brand card marketing.

  1. They tapped psycho-demographic research to identify key needs and pain points among Toyota and Lexus customers.
  2. Media Logic took these learnings to develop new acquisition and usage communications that followed best practices while also infusing more of the Toyota and Lexus branding.
  3. This new creative was tested among prospects and current cardholders to see which approaches resonated best.
  4. The direct mail and email packages were then refined into powerful communications that would appeal to Toyota and Lexus brand loyalists, boost acquisition and drive world spend.
self mailer shows co-brand card marketing with Lexus
letter in envelope for Toyota co-brand card marketing promoting bonus points
close up letter for cobranded card marketing with Toyota close up insert of Toyota cobranded card marketing
close up email promoting Lexus cobranded card marketing on ipad

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Although Gen Zers are responsive to premium cards, various earning reports indicate that that they are also value-focused and eager to "do the math." To help justify steep annual fees, portfolio managers have focused on encouraging premium cardholders to take advantage of a barrage of statement credits, now often referred to as the new "coupon book."

Introducing PersonaLAB™ by Media Logic

Introducing PersonaLAB™ by Media Logic

Media Logic's PersonaLAB™ is a new strategic tool that brings buyer personas to life to guide our team's creative and messaging development, shape media targeting and enable sales teams.

Why FS Marketers Can’t Ignore Direct Mail: Takeaways from Lob’s 2026 Consumer Report

Why FS Marketers Can’t Ignore Direct Mail: Takeaways from Lob’s 2026 Consumer Report

Too many FS marketing plans treat direct mail as optional. Consumers don't. That's our read on Lob's State of Direct Mail: Consumer Insights 2026, an online survey of 2,000 U.S. adults conducted in July 2026. Four findings stood out to us: (1) Economic pressure is changing how people read their mail, (2)"Personal" means something different to each generation, (3) The mailbox is still a daily habit, and (4) Trust in direct mail is growing.